Gain Competitive Advantage with NaviSite’s Enterprise Lotus Notes and Domino Hosting
IBM Lotus Notes and Domino are powerful and flexible collaboration solutions that can enhance communication in any business. However, managing a Domino server infrastructure can be an overwhelming task for organizations to do in-house.
NaviSite can help you derive maximum benefit from Domino’s feature-rich messaging environment, while minimizing its management complexity. We provide a best-in-class, fully-managed Lotus Domino solution, on Windows or Unix, housed in our enterprise-class data centers and supported by our expert messaging team – all for a predictable monthly fee and up to 99.99% uptime guarantee.
Our Lotus experts have experience managing some of the largest Domino environments in the world, and work closely with you to keep your calendaring and email system running smoothly, so your end-users have access anywhere, anytime.
NaviSite can either host your Lotus email and collaboration infrastructure in one of our enterprise class data centers, or manage your Lotus solution remotely on servers that reside at your site. Both options provide 24x7 monitoring, support and service level agreements to ensure a highly-available Lotus email and collaboration environment.
Choosing NaviSite as your trusted Lotus email and collaboration provider offers a number of significant benefits over hosting your Lotus solution in-house.
- Reduced total cost of ownership: The upfront costs and hassles of creating and maintaining a Lotus Domino Server can be a deterrent for most companies who want to take advantage of the plethora of services that Lotus offers. With NaviSite, there are no upfront costs or hassles; we take care of everything. You just pay a single, fixed rate.
- Improved business alignment: NaviSite has the expertise required to make sure that your Hosted Lotus email and collaboration infrastructure is configured to take full advantage of all of its unique and powerful features - helping your internal and external communication run more smoothly.
- Predictable expense management: NaviSite charges a single, predictable monthly fee, which can be budgeted for long in advance. By using NaviSite as your Lotus hosting provider, you eliminate the inevitable and unpredictable costs of repairing or upgrading an in-house Lotus Domino solution.
- Security, reliability and scalability: NaviSite has 16 state of the art data centers in the US and UK, including 4 SAS 70 Type II compliant data centers, to house your Lotus Domino solution, meaning you have the security, reliability and scalability of a Fortune 100 equivalent IT infrastructure.
- Increased speed of deployment: Because NaviSite has a best in class Enterprise Hosting platform already in place and over 15 years of experience in hosting Lotus solutions, we can deploy your customized Lotus email and collaboration infrastructure much faster than you could in-house.
- Flexibility to expand as needed: Making changes to Lotus Domino is far easier with NaviSite than it would be if hosted internally. All you have to do is let us know what your new requirements are, and we will find a solution using our pre-built, state of the art and flexible Enterprise Hosting platform, giving you the ability to adapt to new market demands.
- Improved availability and productivity: NaviSite employs experts who do nothing but manage Lotus solutions, meaning your email and collaboration tools are always available and working at peak efficiency.
- Increased visibility and control: NaviSite offers full transparency in our Lotus hosting services, with a mature end-user control panel.
Our Enterprise Lotus Hosting solutions include a variety of standard features to help you get the most advantage from your e-mail and collaboration tools.
- Redundant server software and hardware for Lotus Domino hosting, located in a secure data center facility
- Level II and III Support of Lotus Notes clients on Windows, Mac, and Linux desktops
- Web mail and iNotes
- Mobile messaging with BlackBerry and iPhone support
- Advanced server administration and proactive scheduling and monitoring of Domino tasks for optimum server performance
- 24x7 monitoring and management by Lotus professionals
- Basic user administration (additions, changes, deletions)
- Management of certificates and/or Certificate Authority (CA) process
- Server-side anti-virus for Lotus Notes and Domino
- Support for most recent released versions of Lotus Domino and Lotus Notes clients
- Support for features such as SSO, Domain Search, and Directory Assistance
- Backup and recovery
We also offer a number of optional features with our Enterprise Lotus Domino service that can be added for those who need increased services, for an additional monthly fee.
- Lotus Sametime Hosting
- Lotus Quickr Hosting
- Lotus Connections Hosting
- SSL / HTTPS for Secure Web Access
- Custom application development and support
- Advanced user management capabilities (Custom automation / integration with Customer provisioning / HR system)
- Level I Lotus Notes and iNotes Helpdesk
- SAS-70 Type II Datacenter hosting
- Secure Access Information Service
- Highly-available web front-end architecture with redundant load balancing and SSL acceleration
- Web site optimization, performance testing, and benchmarking
- Web reporting and web analytics
- Geographic redundancy and failover between multiple data centers
- Domino-specific Disaster Recovery Plan
- Maintenance / integration of multiple parallel environments (Development, Test, Stage, etc) and/or compliance with customer testing and deployment processes
- Large data requirements / SAN back-end
- Enterprise instant messaging and web conferencing
- Support for RDBMS integration
- Support for DSAPI filters and custom web server add-ins / shared objects
- Custom backup and recovery timetables
