Reduce Complexity and Costs for Running Siebel Applications

Siebel applications help companies maximize their revenue growth and customer loyalty by building an effective customer-facing business. However, managing a Siebel environment involves high costs and complexities that make it difficult for organizations to gain full benefits from their Siebel investment.

NaviSite offers end-to-end solutions to help you run your Siebel Customer Relationship Management (CRM) applications smoothly and cost-efficiently. Our Siebel Application Services include a complete suite of application and infrastructure management services, and are customized according to your business requirements. Our experts ensure faster time-to-value for new Siebel implementations, efficient handling of application upgrades and enhancements, and full support for end users. Our expertise is supported by our 99.5% service level agreements (SLAs) for system availability and issue response, all designed to meet your unique resiliency requirements.

NaviSite’s Siebel Application Services ensure reliable, secure, and flexible Siebel systems, while reducing the total cost of ownership. Our Siebel offerings can be tailored for small, mid-sized, and large enterprises across any industry that leverages Siebel technology for building customer relationships.

There are a number of key benefits of choosing NaviSite as your trusted Siebel partner.

  • Lower total cost of ownership by 20-40%
  • No hidden costs as you pay a fixed monthly fee
  • Compliant solution, hosted in an SAS-70 Type II compliant environment
  • 99.5% uptime guarantee
  • 24x7x365 technical and functional support
  • Dedicated Account Manager compensated on your satisfaction

Our Siebel Application Services Capabilities include:

  • 24x7 application and infrastructure monitoring and management
  • Functional and technical application support
  • Application maintenance and tuning
  • Database management and capacity monitoring
  • Enterprise-class data center facilities in a SAS 70 Type II certified environment
  • Incident/Problem Management
  • Response Time Guarantees

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